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Return & Refund Policy
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Return & Refund Policy
Customer satisfaction is important to us.
Eligibility for Returns
Returns may be accepted if:
- The product received is damaged, defective, or incorrect.
- The return request is submitted within 7 days of delivery.
- The product is unused, unwashed, and in its original packaging with all tags attached.
Non-Returnable Items
The following items are generally not eligible for return:
- Customized or altered products
- Products showing signs of use
- Items returned without original tags or packaging
Return Process
- Contact our customer support team within 7 days of receiving your order.
- Provide your order number and clear photos if the item is damaged or incorrect.
- Once approved, return instructions will be provided.
Refunds
- Approved refunds will be processed to the original payment method.
- Refund processing may take 5–10 business days after the returned item is received and inspected.
Exchanges
- Exchanges are subject to product availability.
- If the requested item is unavailable, a refund or store credit may be offered.
Contact Us
For return or refund assistance, please contact our customer support team.